Marco Flapper

VML

Marco is an experienced digital professional with over 30 years of experience in IT and retail, of which 25 years in digital commerce. As Strategy Director Commerce, Marco helps companies create and implement a commerce strategy. With a background in CX, Marco focuses on customer journeys and can advise on how technology and data can be used to create and optimize these journeys to achieve business objectives.

Marco has worked for many companies in various industries, to name a few: de Bijenkorf, HEMA, Praxis (Maxeda), Hunkemöller, G-Star and Protest, and in B2B: Xerox, Raja, Bunzl, Isero, Bouwmaat, Häfele, INDI, Imbema, Makro and Sligro.