Healthcare is looking more and more like self-care these days. Patients want more information, and technology is allowing more automation. At Babylon Health, we’ve innovated for healthcare by using conversational interfaces and AI. Hear some of the company’s best learnings from the design and research organization, and understand how to properly leverage AI or Voice technologies to assist in patient care.
Babylon Health
Emily Sappington is the Product Design Manager for Voice & Conversational UI at Babylon Health in the UK. Recently, Emily worked as the VP of Product at London-based AI startup Context Scout. Emily has spent the bulk of her career in the US at Microsoft, designing Cortana across devices, particularly Natural Language & UI interactions with the assistant. Over her career, Emily has worked with healthcare clients such as Qualartis and HelloSmile, and earned design patents for her contributions to various parts of the Windows operating system at Microsoft. She currently lectures at design and technology conferences, events encouraging diversity, and volunteers as a coach for Ada School, the National College for Digital Skills in the UK. Emily is a recipient of an Exceptional Talent Visa from the UK Government and Tech Nation.