As Chief Product Owner I make sure to have the overall vision of the entire product suite and work with the customers ( airlines ) and internal teams to ensure the best product market fit.

As e-commerce consultant I have worked part time, directly with the Commercial Director on the e-commerce strategy and data analysis, content strategy for the different brands. In the latter half of the year I started the E-commerce software selection to help Basiq Dental fulfill their e-commerce goals for the future.

Stranded Flight solutions is an online Service Recovery Platform for airlines offers Global Network and Payment Solutions for your airline service recovery challenges. This means SFS360 supports the Business through Operational Efficiency in dealing with Interrupted, Delayed, Cancelled and Overbooked flights. Vouchers and Communications are provided to your passengers on mobile devices or through your hosts.

The SFS360 platform simplifies the Accounting Process and improves Communication with your passengers for Customer Care and Social Media departments. Central Service Recovery Handling with clear data will now be possible. Furthermore we cooperate with your suppliers for whom there are no costs to offer their services through our platform.

Stranded Flight Solutions helps you to increase Passenger Loyalty and improve Customer Experience with major Cost Savings during all irregularities.

As e-commerce consultant I have part time worked with the marketing team of the Welke FD group, guiding them to a new online platform for the Hypotheekshop brand and later for the Huis en Hypotheek brand. I guided the e-marketeer and have rewritten the e-marketing plans, making sure the marketing funds and content strategy were assigned to the different steps in the customer life cycle depending on the seasonal needs and customer groups. Furthermore I implemented the web analytics GA setup to help them become a more data driven organization.